
Computer Trading License
Enter the world of technology commerce, dealing in a range of computer hardware, software, and IT solutions. From sellin
Learn moreWith the e-commerce sector in Dubai booming, aspiring entrepreneurs and individuals are keen to start their online businesses. Getting an e-commerce license is the first step. An e-commerce license is a legal authorization or permit that allows companies to conduct e-commerce businesses within the UAE. This license is not required by companies that have physical inventories and only choose to do business through retail outlets.
The UAE’s e-commerce market has had a profound impact on the Middle East economy. In the last few years, the e-commerce sector has been on a consistent upward trajectory, supported by various government initiatives and technology implementation, coupled with a tech-savvy population. According to a Dubai Chamber of Commerce study, the e-commerce market is expected to be worth $9.2 billion in 2026, up nearly 92% from 2021.
Adding to the digital landscape, the UAE boasts an exceptionally high mobile phone penetration. According to the World Bank, there are 212 mobile phones for every 100 people in the country. This use of mobile technology not only underscores the nation’s tech-savvy populace but also contributes significantly to the burgeoning e-commerce sector, as consumers increasingly leverage mobile platforms for their shopping needs.
There is no doubt that e-commerce has created multiple entrepreneurial opportunities, especially for small and medium-sized enterprises, resulting in economic growth. The expansion of the sector is driven by the rapid adoption of digital devices, increase in incomes and internet penetration rates, and the improving logistics infrastructure which has attracted global players to the market.
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This type of license can only be obtained under single ownership by UAE and GCC nationals. It is issued by the Department of Economy and Tourism (DET). You are not able to open a shop or own a physical space under this license.
Portal license is yet another e-commerce license in Dubai and non-UAE nationals can acquire it. You can also start an online business in Dubai with a portal license – to link buyers and sellers. A portal license is also ideal for listing a website that includes products, services, or reservations.
A Virtual company license allows overseas investors and non-residents to carry out e-commerce activities in the UAE. This license, however, is limited to computer programming and designing activities, and services related to printing and advertising.
Setting up an e-commerce company gives businesses access to a host of benefits:
Businesses can take advantage of e-commerce growth and the local business landscape. Dubai lies at the cusp of East and West which makes it an ideal location for business. It is also very well connected with an excellent logistics and transport infrastructure.
To obtain an e-commerce license, businesses do not require a physical store. This helps to reduce costs.
Getting an e-commerce license, especially in a Free Zone, is a simple and straightforward process. You can have your business up and running in no time.
Getting an e-commerce license in Dubai gives you access to Free Zone benefits such as 100% foreign ownership, 100% repatriation on profits and costs, no restriction on currency, and tax-free import and export in and out of the Free Zone.
Customer service is a top priority in Dubai, and you can expect to receive the highest level of service when doing business in the city. This is due to the city’s commitment to providing excellent customer experience.
Here are some steps to obtaining a E-commerce license:
You can set up your business as sole proprietorship, a partnership, a limited liability company (LLC), a Free Zone company (FZCO) or a branch of a foreign company.
Choosing the right Free Zone for your business activity is important. It is crucial to determine the specific trading activities to define the business scope and then select the right Free Zone.
It is important to ensure that your business name should not be offensive or violate any trademarks or intellectual property rights and must comply with the guidelines set by the Department of Economy and Tourism (DET). An initial approval will be required from DET, after which you can reserve your trade name.
If you are setting up an LLC, you will need to prepare and sign the MOA.
Depending on your business activities, you may need to obtain additional approvals and licenses from various government authorities.
A soft copy is sent via email, and the original licence is available for collection from the office upon request.
IFZA Dubai provides easy access to global markets and fosters economic growth. With efficient company registration, IFZA attracts investment and enables businesses to thrive in a dynamic environment. IFZA provide numerous Free Zone company establishment benefits such as:
Any business planning to sell goods or services online in Dubai, whether locally or internationally, typically requires an E-commerce license.
Yes, foreign businesses can apply for an E-commerce license in Dubai. They may need to establish a presence in Dubai, such as through a local sponsor or setting up a branch office, depending on the legal structure chosen.
Certain products or services may be subject to specific regulations or restrictions, such as pharmaceuticals. It's essential to research and ensure compliance with relevant laws and regulations.
The timeframe for obtaining an E-commerce license can vary depending on factors such as the completeness of the application, approval processes, and any additional requirements. It typically takes several weeks to a few months to complete the licensing process.
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